Select a product below to explore the most common questions and answers. If you need further assistance, feel free to contact us.
Frequently Asked Questions
No this is not possible. Limit switches are inlcuded in the standard design of the machines, because of safety regulations these can’t be eleminated.
Start with the indexing BC, the TR is the next module, so its included in our scope and its managed by software of the HR. Its motor driven, with FI. On display is the TR6 It used a patented system to check product rotated correctly. Its not sold separate
No, its not possible to have both infeed and outfeed in only one side of the lift. The princip of the prorunner MK5 is that all infeed/s should be in the right side and all outfeed/s should be at the left side or vice versa.
FCA/CIF/DDP/DAP
We pack our products on wood with an heat treatment. When the shipment goes overseas we use VCI worthy foil to ensure that the shipment is free of moisture and dust.
Yes, all our wood is treated against pests by a heat treatment and meets the world wide ISPM 15 standard.
The chains are treated in a hot oil bath so the internal parts are oiled. There’s no grease on the outside because this attracts dirt.
You can contact Support Department by phone 0341-436700. You can contact Support Department by email [email protected].
Qimarox is based in Harderwijk in the Netherlands, an hour’s travel time from Schiphol Airport (Amsterdam).
Yes, you can. Please contact us at [email protected].
The standard warranty period is 13 months after ready for shipment date for new machines, the period of warranty can be extended at an additional cost. More information about warranty: apply the received conditions.
A machine builder and/or integrator can buy directly from Qimarox. End customers can’t buy directly from Qimarox and an integrator has to be involved, please contact Qimarox for this.
You can request a quote via the quote request form (https://www.qimarox.com/offer-request/). Our staff will then put you in touch with a system integrator, where you can order the Qimarox components.
You can request a quote via the quote request form (https://www.qimarox.com/offer-request/). Our staff will then contact you. You can order directly after receiving the quote.
Qimarox is a specialist that produces material handling components in quantities. This results in a standard product, high quality with a competitive price.
We do not recommend using sensor B7 for this purpose. We recommend using a separate sensor (photocell with reflector) that looks straight over the pallet conveyor and detects the stack of empty pallets.
This is dependent on the configuration. Please contact our support team.
The standard solution is to use two proximity switches for each stop position. We also offer a motor with an encoder, capable of tracking its position.
Depending on the type, the safety-pins are pneumatic or electrically retracted. During normal operation, pressurized air or power is provided. If power or pressurized air is shut off, the pins will be activated. See video/animation.
We installed chain slack detection sensors at every corner of the carrier. These sensors can detect if there is a malfunction with (one of) the chains. When the carrier can’t move down, slack is created in the chains, which stops the machine.
Yes, with all our vertical conveyors it is necessary to use a frequency inverter. In most situations, the inverter also needs to have a “hoist” function for safe operating. Please contact our support if you have any further questions.
Yes, We can deliver the mk10 in the RAL color of your choice!
No, that’s not possible. The drive section is designed to work with the SEW motors. This way, we can make the mk10 have a relatively small footprint for its lifting capacity.
Yes, that’s possible. However, it is also dependent on the configuration. Please contact our sales representative for further information.
The folowing encoders are available: EI71 (SEW), EI72 (SEW), EI76 (SEW), EI7C (SEW).
No, Because this part plays a vital role in machine safety. Supply and installation are done by Qimarox.
No, these machines are not available in stainless steel. However, we can supply stainless steel feet and parts with an additional primary coating for extra protection against moisture.
No, the Prorunner mk10 requires an automated conveyor system for product loading and unloading.
Yes, that is possible. Normally, we use two proximity sensors per position, with an encoder we can reduce it to one sensor per position.
Outer dimensions 1650 x 2100mm (C1x D)
The Prorunner mk10 lift is mechanically designed to handle pallets up to 2000kg. Depending on the requirements of your project, like the weight of your pallet, and throughput, we select the gear drive specifically for your application.
The safe distance is dependent on the location of the machine. Please contact our support team.
The mk9 is capable of lifting pallets up to 10.8 meters Should the layout require a higher in or outfeed we can offer the pallet elevator Prorunner mk10.
No, this model pallet lift works with two flat belts, which result in less noise and less maintenance than conventional chains.
The mk9 can handle a max load of 1.000kg when using a conveyor of 200kg.
The mk9 is delivered with a drop-down safety mechanism, which is not removable.
Yes this is possible
Yes this is possible.
This is located at the bottom on the back of the machine.
You can use standard floor anchors. Drill at least 100mm into the floor to ensure A strong connection.
No, Prorunner mk9 requires an automated conveyor system for product loading and unloading.
At least 500mm at the back side and at least 200mm from the sides.
The mk9 is delivered with a drop-down safety mechanism, which is not optional or removable.
Qimarox can supply a roller conveyor or a chain conveyor. There is also a possibility of mounting an OEM conveyor. Please contact our sales representative for further info.
No, that is not possible because the hoisting belt winds up and thus the lift distance covered varies per motor revolution. As an alternative to position sensors, the Prorunner mk9 can be fitted with a laser photocell.
It is strongly advised to only use belts supplied by Qimarox to ensure the machine can be operated safely.
This is mainly related to the flexibility and application of the lifts. For information, see the website.
An absolute encoder gives an absolute position. An incremental encoder measures the changes in position. With each movement, counting the number of steps. Qimarox uses incremental encoders from SEW because of their high quality and simplicity.
No, the rollerdrive has a diameter of 50mm. The other rolls have a diameter of 40mm.
Yes, there is an XL version with a maximum product size up to 900 x 610mm but for pallet sized products we would recommend our PR12, PRmk9 or PRmk10.
Yes the PR mk5 is available with special components/parts suitable to be installed successfully into a freezing room up to -28⁰C
The Mk5 XL becomes an option when product dimensions exceed 600 x 610 mm.
No, that’s not possible. The mk5 is not engineered for outdoor use.
Yes, the powder-coated frames and covers can be produced in a wide range of RAL colors of your choice!
Yes, due to the flexible design, we can configure a continuous lift with shuttle conveyors, so products can move up and down at the same time!
Yes, but in order to maximize buffering capacity, the lift has to operate in step by step mode (Start-Stop). The capacity is very dependent on the configuration. Please contact our sales representative for more information.
No, the capacity is limited to 400–600 cph because the product has to have enough time to travel through. For higher capacities, reject should be performed before the product reaches the lift. Performing the reject before the lift is always preferred.
No, the shuttle conveyors have an IP rating of 54, which is not enough to be washed down.
Maximum rate is subject to product height. In any case it will never exceed 1000 – 1100 cph due to shuttle cycle time.
We use photocell reflectors to detect if a product is on the conveyor. If the product is lower than 50mm, the light beam of the photocell might not be fully blocked, resulting in unreliable sensor readings.
The maximum product size for the mk5 is 600x610mm. The maximum product height depends on the height of the machine and the requested capacity. If the need arises to transport bigger products, we recommend the mk5 XL.
There are multiple factors that determine the capacity of a mk5 product lift. Some of these are: column height, amount of in and out feed levels, conveyor type, product weight and size.
No, at the moment we only sell een Washdown Stainless steel variant.
No, The mk5 is a pre-engineered machine. During development, the gear motor position has been chosen with load and power consumption in mind. Changing the position to the bottom of the lift would have a negative impact on power consumption
No, a FAT is not possible. When the lift is assembled by Qimarox, every part is rigorously tested. We do not have the facility to test the system as a whole.
This of course depends on the height of the lift and any accessories ordered. However, each lift can be sent in modules, which means that the volume can be very limited.
