Select a product below to explore the most common questions and answers. If you need further assistance, feel free to contact us.
Frequently Asked Questions
We pack our products on wood with an heat treatment. When the shipment goes overseas we use VCI worthy foil to ensure that the shipment is free of moisture and dust.
Yes, all our wood is treated against pests by a heat treatment and meets the world wide ISPM 15 standard.
The chains are treated in a hot oil bath so the internal parts are oiled. There’s no grease on the outside because this attracts dirt.
You can contact Support Department by phone 0341-436700. You can contact Support Department by email [email protected].
Qimarox is based in Harderwijk in the Netherlands, an hour’s travel time from Schiphol Airport (Amsterdam).
The standard warranty period is 13 months after ready for shipment date for new machines, the period of warranty can be extended at an additional cost. More information about warranty: apply the received conditions.
A machine builder and/or integrator can buy directly from Qimarox. End customers can’t buy directly from Qimarox and an integrator has to be involved, please contact Qimarox for this.
You can request a quote via the quote request form (https://www.qimarox.com/offer-request/). Our staff will then put you in touch with a system integrator, where you can order the Qimarox components.
You can request a quote via the quote request form (https://www.qimarox.com/offer-request/). Our staff will then contact you. You can order directly after receiving the quote.
Qimarox is a specialist that produces material handling components in quantities. This results in a standard product, high quality with a competitive price.
This of course depends on the height of the lift and any accessories ordered. However, each lift can be sent in modules, which means that the volume can be very limited.
